A billboard in the shape of an HTC mobile phone

Mobile devices are competing with traditional advertising like billboards for consumer attention. (image by fschroiff)

Signs and billboards often vie for our attention while we’re out and about. These can be thought of as predecessors of mobile marketing. As our glances turn towards our own smart phones and tablets, these devices have become a natural destination for advertising and engagement.

Mobile marketing is marketing that engages people where they are, and when they’re interested in making a purchase. No wonder it has gained status as a business buzz term.

But what is mobile marketing? It can be thought of as a catchall term for practices including mobile websites, QR Codes, text messages, mobile apps, and location-based marketing.

In this post, we’ll go over the individual elements of mobile marketing, and give you an idea of what they can offer your business. Read the rest of this entry »

Our innate desire to socialize has helped make the Internet a platform where people share information and their life experiences. The social nature of the Internet is something that institutions like governments, universities and businesses, cannot ignore. Having been a by-product of this network revolution, e-commerce businesses have much to gain from taking a decidedly social approach to businesses. Read the rest of this entry »

Man hanging open sign on door

By now you’ve likely heard about how the Internet is transforming business, and at least a few e-commerce success stories. Whether you’re hoping to put your existing business on the Web or start a new online store, making the plunge into e-commerce can be rewarding. But it’s best to get your business started online properly.

In this post, we’ll look at some things to consider before opening an online store. Read the rest of this entry »

The year 2012 leads to many different directions

Now that the year that’s nearly over, it’s a great time for reflection. Being on the edge of digital marketing, we wanted to share some of this sector’s trends that we thought were the most prevalent in 2011.

Drawing upon the conversations we’ve had and overhead, the individual projects we’ve undertaken, and the news reports and blogs we’ve read, we’ve put together a list of some of the major trends we’ve seen emerging. We’ve also dusted off our crystal ball and managed to come up with some predictions for the coming year.

Read on for some of the trends we’ve been seeing over the past year, and what to expect for 2012. Read the rest of this entry »

A keyboard with a shopping cart key

E-commerce can be a great standalone business, or an addition to your existing sales. There are numerous examples of companies that have successfully used online retail to their advantage.

The Thorpes of Gosforth Fireside Shop, an English store that supplies everything to do with fireplaces, is a great example of a traditional company using the Internet for develop their online business. As a BBC report explains, this store has been able to use its unique selection of products to drive online sales and build interest in order to get people to see the store for themselves.

Many professional services have also moved online. E-commerce has been used for services in some innovative ways such as Lulu’s easy self-publishing plaform, or Dukits, an online service that lets people commit to buying concert tickets to assure that events have a significant audience.

A service like Dukits could hardly exist as an offline service, but a business like The Thorpes of Gosforth Fireside Shop also has a lot to gain from offering their services online. In this post, we explain three ways that e-commerce can benefit any business. Read the rest of this entry »

A great webpage is more than just the product of good code. Think back to the last time you navigated a website and found the information, product or service you were looking for. If this was a positive experience, chances are that a lot of thought went into creating a site that looks good and provides you with what you want in the simplest way. This type of site uses design, layout, and functionality to create an effective user experience.

In this post, we examine these three basic building blocks and how they impact the way a site operates. Read the rest of this entry »

A pop up ad for Donato Spa and Salon's Cut-a-Thon and Toydrive

Kobayashi Online is proud to be a supporting sponsor of Donato Salon + Spa’s Cut-A-Thon and Toy Drive for SickKids this weekend.

Kobayashi Online handles many aspects of Donato’s Web presence, having created their eCommerce website and integrated blog, as well as a custom email gift certificate solution.

A successful charity campaign needs to have a strong online element, and for this latest campaign, Kobayashi Online added a Cut-A-Thon pop up ad to both the donato.ca and donatoacademy.com websites. The pop up ensures that visitors to the website are instantly aware of the event. Read the rest of this entry »

Facebook Pages are great for keeping your company’s fans updated on the latest developments, promotions, and information about your company and industry. Visitors who click the “Like” button on your Page will be able to see posts from your Facebook Page when they access their Facebook timeline. “If you build it, they will come” doesn’t necessarily apply to a Facebook Page. Even if it does, your fans will grow tired of your Facebook Page if being a friend doesn’t benefit them.

In this post, we explain some ways in which you could be ruining your Facebook Page, and weakening your friendships. Read the rest of this entry »

A Facebook “fan gate” is like a velvet rope that keeps out those who are not fans from a special area on your company’s Facebook Page. This off-limits area could feature special content and offers, and visitors must become “fans” in order to gain access.

As we’ve written before, having a Facebook Page and growing your Facebook fan base has many advantages, such as letting you play a greater role in online discussions about your company, keeping fans up-to-date, maintaining your relationship with them.

One of the main goals of your Facebook Page should be to convert visitors to fans. Each Page includes a call to action that prompts visitors to “like” your Page. A fan gate can strengthen a call to action by giving the visitor a specific reason to like.

For instance, we designed a Facebook fan gate for Sportball Québec, a non-competitive sports instruction company, that requires visitors to “like” their page in order to get a complimentary class.

Offering a special offer for fans only will help draw in fans. Some popular incentives include coupons and downloadable content such as mp3s, videos, and e-books. Consider the incentive part of the overall user experience you’re trying to create.

Once visitors click the “Like” button, you’ll have the opportunity to develop a deeper relationship with customers who will be able to see posts from your Facebook Page when they access their Facebook timeline. A fan gate may be the way your visitors become fans, but it’s up to you to keep them fans, so keep them interested with regular, engaging and useful content.

Need help creating and managing a Facebook Page, or building a fan gate? Kobayashi Online is here to help your company make the most of its presence on Facebook and other social networks!

Since Facebook introduced “Facebook Pages” in 2007, a wide array of organizations, businesses, celebrities, and brands have been using them to broadcast information to those “followers” or “fans” who choose to connect with them. Having a Facebook Page has garnered considerable buzz in the marketing world, but it does require some effort to have a successful Page.

One of the cornerstones of our online marketing philosophy is that your reputation is built through all interactions you have with customers and potential clients. Facebook offers more opportunities to interact with them and expand your visibility.

While negative interactions can harm your reputation, quality ones help create goodwill towards your brand. We think the potential to create more ecstatic customers outweighs the risks, and that interactions that properly and professionally field criticism can help create even more goodwill.

Making a Facebook Page can take just a few minutes, and be as simple as providing some company information and website URL, and uploading your logo.

In this post we offer five reasons why you should create a Facebook Page, and make it a priority for your business.

Read the rest of this entry »